Management · 1 day
Assertiveness Skills
Learn how to be more confident and able to deal effectively with difficult and challenging situations and people.
During this course you will learn
- ✓The difference & characteristics between behavioural types
- ✓Why we need to be assertive and the benefits of this type of behaviour
- ✓Understand the theory of why people act in certain ways
- ✓The ways to improve your face-to-face communication when being assertive
- ✓How to be confident when having difficult conversations
Upcoming sessions
No public sessions are scheduled yet. We regularly open new dates, and can also run this course privately for your team. Ask us about upcoming dates.
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